Privacy policy

Privacy Policy

At Mousa, we are committed to protecting the privacy of our visitors and customers. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.

1. Personal Information We Collect

When you visit the site, we automatically collect certain information about your device (e.g., browser, IP address, time zone). When you make a purchase or attempt to make a purchase, we collect:

  • Identity Info: Full name.

  • Contact Info: Email address, phone number.

  • Shipping Info: Delivery address, city, and zip code.

  • Payment Info: (Processed via secure, encrypted payment gateways. We do not store credit card details on our servers).

2. How Do We Use Your Personal Information?

We use the information collected to:

  • Fulfill and ship orders and provide you with invoices/order confirmations.

  • Communicate with you regarding your order.

  • Improve and optimize our store experience.

  • Provide you with information or advertising relating to our products (if you have opted-in).

3. Sharing Your Personal Information

We do not sell your personal information. We only share your data with trusted third parties to help us run our business, such as:

  • Shopify: To power our online store.

  • Shipping Carriers: To deliver your products.

  • Payment Gateways: To process secure transactions.

4. Cookies

We use cookies to enhance your browsing experience, such as remembering items in your cart and analyzing site traffic. You can choose to disable cookies through your browser settings.

5. Data Security

We take strict technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure. All financial transactions are encrypted using SSL technology.

6. Your Rights

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the email provided below.

7. Contact Us

For more information about our privacy practices, please contact us at:

  • Email: info@mousa-edptec.ae